Privacy Policy

1. Information We Collect
We collect the following personal information when you place an order:

  • Sender and Receiver Full name

  • Shipping address

  • Contact number

  • Email address

  • Payment details (processed through secure gateways)

2. Data Storage and Security
All customer data collected through KoseliXpress is stored on secure servers located within Nepal / Abroad. We implement industry-standard security measures to protect your information.

3. Data Usage
Your personal information is used solely for:

  • Processing and delivering your orders

  • Customer communication and support services

  • Legal compliance requirements

4. Third-Party Sharing
We only share necessary information with:

  • NRB-approved payment processors (eSewa, Khalti, etc.)

  • Authorized delivery partners

  • Government authorities when legally required

5. Your Rights
You have the right to:

  • Access your personal data we have stored

  • Request correction of inaccurate information

For any data-related requests, please contact us at [email protected]